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Testimonials

Alice and Alicia have been my real estate agents for many years selling several properties on my behalf. They made the sale of my Los Altos home a pleasurable experience: they handled all aspects of the sale, with high integrity and were able to sell my home with a great result. 

 

Brian Avery

Alice has been our “go to” person for real estate for many years.  She just helped us sell our house in Old Palo Alto.  It is the same house she helped us buy twenty-two years ago.  The marketing has been a production: planning, execution, patience.  Alice has been our advisor and coach every step of the way.  She has been as close to 100% professional and correct on all the details as anyone could expect.  She has impeccable judgment as well as a very pleasant, positive demeanor.  She has earned the admiration of her customers as well as her peers.  We have recommended her to friends and acquaintances and have had nothing but positive feedback.  Other agents acknowledge her standing in the profession whenever we mention her.  She gets our unqualified recommendation, no matter if you are buying or selling.

 

Fred and Anne Delse

I have nothing but praise for Alicia and Alice Nuzzo, this mother/daughter team of realtors. I recently lost my mother and had to sell her house in Los Altos and these women came to my rescue. As one knows, selling a home isn't a small endeavor. There are so many steps to the process and so many odds and ends that need to be organized and carried out.

From the start Alicia and Alice immediately set my mind at ease as they took care of the details that pertained to undressing the house AND preparing it to be sold. They tapped into their list of workers and guided me on how I was to sort items. They are deeply rooted in the community and knew organizations that would take donated items that would be used directly by families making a new start. They used a staging company that did a truly awesome transformation job. Also they used state of the art technology to market the house. Both women were calm, knowledgeable, and professional. They explained beforehand to me what to expect next, and even made a time-line calendar that I could refer to.

They were available to answer my many questions. I always felt I was in good hands, knowing their excellent reputation and their many years of experience. The home sold the first weekend it was on the market! I would definitely recommend this team of experts.

Jill Patton

Jill Patton |
Seller |
Los Altos

Alice Nuzzo recently (May 2012) helped us sell our home in Los Altos Hills. The home sold quickly, and we were thrilled with Alice’s expert advice and help. Mrs. Nuzzo was very focused and thorough, both in assisting us in getting the house ready for sale and finding clients (we did a private listing, that is, did not list the house on the MLS), and once an offer was made, following through in a most efficient manner. Our home was in the upper price range and we valued our privacy (we did not want the general public touring the house, only qualified buyers looking for a home just like ours.) Because of Alice’s experience and network, she brought over just a few hand-picked buyers, and one of them found the house to be exactly what they had been looking for.

Mrs. Nuzzo is a very experienced, smart and caring real estate agent. She sold the house to us in 2005, and when we decided to list the home last year, there was never a doubt in our mind that we would use her services again. As we were getting ready to move, she kept in touch with us, offering any help she could to make our transition easier. At the end, when we were crunched for time, and the movers were on their way, Alice was very kind in helping us tie up loose ends that were just did not have time to deal with.

I hope you make the smart decision to use the services of Alice Nuzzo. She is the most professional, competent and caring agent that we have ever used, and I cannot recommend her highly enough!

 

Katharine Lang

Thank you again for getting us prepared to sell our Old Palo Alto home in such short order before the holidays set in. Your experience and knowledge of the market was so valuable in making the hard decision as to listing time. And professionals, etc. to help get us ready were so helpful and cost effective.

After all is said and done, Alice, your calm approach to the myriad of details and the high pressure selling environment for housing on the peninsula right now were what kept me sane and moving forward each step of the way. Sereno Group is such a positive organization to work with, giving personalized service and having a considerate approach to our family’s needs.

Thank you for all your efforts on our behalf and may you have a wonderful 2012 year!

 

Maripat and Tyler Wilkins

Thank you for all you have done for us. You have been so kind and generous to me. You did far more than expected and gave us a wonderful result. You are an exceptional agent, an exceptional woman. I truly cannot thank you enough.

 

Patricia Reardon

Alice and Alicia Nuzzo have performed in an outstanding manner while representing my wife and I on five separate occasions as we were either purchasing or selling our home.  I certainly speak from experience when I endorse their fine service and the results they achieve.  They have demonstrated effective marketing capability and strong negotiating skills in handling these transactions.  We believe that their caring yet professional manner is what most distinguishes them.  This certainly is a major reason why we have been such satisfied customers.

 

Walter and Maryanne Rossi